COVID-19 Update: Vaccine Pass not required for entry. PLEASE READ the restrictions in place, learn more

COVID-19 UPDATE

Updated: 14 April 2022

 

COVID-19 UPDATE

To our customers and community,

New Zealand is at Alert Level Orange.

 

Please note: vaccine passes will no longer be required in line with Government advice. But we kindly ask that all visitors please follow health and safety protocols on our premises.

 

Please read the following information on how we will be operating at this level:

On arrival: 

  • Please have your face covering on

What we're doing to keep you safe:

  • We require all kaimahi (staff) and manuhiri (visitors) to wear masks. Free masks will be available onsite.
  • Onboard the boats, masks are required for our drivers and all passengers 12+ years.  Our boats and life jackets are carefully cleaned after every trip.  
  • Hukafalls Jet is a cashless site at Orange

 

Please find further information below on how Hukafalls Jet operates under each stage of the traffic light system.

At Red

  • We are open and operating a cashless site
  • Up to 200 people limit on site, based on 1m distancing
  • Face coverings required

At Orange

  • We are open
  • No limit on the number of people on site
  • Face coverings required

At Green

  • We are open
  • No limit on the number of people on site
  • Face coverings encouraged indoors

 

Existing tickets:

If you have any existing bookings affected by COVID-19 that you wish to move or refund please email reservations@hukafallsjet.com for assistance.  

 

COVID-19 FAQs

Do I have to wear a mask on the jet boat?

Yes, mask use is mandatory indoors and outdoors at Hukafalls Jet for anyone over the age of 12. Any visitor who refuses to wear a mask will not be permitted.

I’m unwell or in isolation and can no longer make my trip, can I get a refund?

Yes, any bookings affected by COVID-19 can be refunded or moved to another date. For all other bookings our standard terms and conditions apply.

What cleaning procedures are in place to ensure a safe environment?

Lifejackets are disinfected between each use, boat hand rails wiped between each use, jetty touch points are wiped down during setup and all our customer facing areas cleaned regularly during the day. 

I'm not vaccinated - can I still visit Hukafalls Jet?

Short answer: No.

As part of keeping you and our community safe, Hukafalls Jet requires all guests 12+ years, spectators and staff to be fully vaccinated.  All guests 12+ years must be able to present a valid pass on your My Vaccine Pass app (or printed version).

If you have purchased a ticket but are unable to fulfil our entry requirements, please email reservations@hukafallsjet.com.  We will be able to provide a full refund for you.

More information on our COVID-19 Protection Framework policies can be found here, or please contact us if you have any questions by emailing info@hukafallsjet.com.

For additional information about COVID-19 please refer to the Unite Against COVID-19 website or if you have symptoms call the NZ COVID-19 Healthline free on 0800 358 5453. 

 

Ngā mihi

Simon Thew

Business Manager - Hukafalls Jet