Our Team
Customer Service Team
Our team are here to ensure you have the Most Thrilling Experience by Nature. Fully trained in all aspects of tourism management, they will greet you with a smile and guarantee your time with Hukafalls Jet is fun!
In our team, we have staff who have previously worked in a wide variety or professions such as travel agent, photographer, ski instructor, dairy milker, butcher and personal banker.
We are an award winning team who love to celebrate success and have fun in our job! When you arrive at Hukafalls Jet, you will be greeted with a smile and we're sure by the time you leave, you won't be able to stop smiling! You'll probably also feel like you've made a new friend or two while you were here. Our staff will provide you with all the information you need to make the most of your jet boat experience, and will also make sure they capture the best 'before' photographs of you as you're boarding the boat! We'll also take some photos of you on the boat and these will all be developed and ready for you to purchase at the end of your jet boat ride.
We offer all passengers the option of filling out a customer survey and each month we give away prizes to a few lucky passengers.
Sales & Marketing
If you wish to contact us for rates, marketing collateral or advertising, please use the contacts listed below.
All other general enquiries should be directly through the Contact Us page.
Sales & Marketing Manager
For all media, advertising, sponsorship and marketing enquiries as well as trade related enquiries, conference and incentives, group rates
Michelle Caldwell - michelle.caldwell "at" nttourism.co.nz
Sales Executive
For all I-site, local booking agent enquiries and brochure requests
Shelley Burnett - shelley.burnett "at" nttourism.co.nz
Business Manager
If you have any questions regarding our safety programme, employment or general management information, please contact our Business Manager. For all operational or customer service enquiries
Simon Thew - simon.thew "at" hukafallsjet.com
If you're looking for a career change and wish to work in Operations, Customer Service or as one of our highly talented Jet Boat Pilots, feel free to drop our Business Manager a line outlining your skills, experience and suitability for a job with Hukafalls Jet- The Most Thrilling by Nature.
